# Correction Decision Record

Document a reported content error, investigation evidence, reader impact, editorial decision, corrective action, public notice, and follow-up ownership.

## Usage note

Open a record for every credible error report, even when the final decision is no change. Preserve the original version and avoid exposing private reporter details in public notes.

## How to use this template

1. Capture and acknowledge the report, preserve the challenged version, and assign an urgency tier.
2. Investigate the exact wording against original and current evidence with appropriate reviewers.
3. Classify the issue, reader impact, distribution scope, and required correction transparency.
4. Approve and verify changes across every affected surface and communicate the decision.
5. Record root cause, prevention action, owner, and follow-up date before closure.

## Blank template

### Report intake

- **Case ID:** [Enter]
- **Date received and channel:** [Enter]
- **Reporter contact handling:** [Private reference]
- **Affected URL, asset, and version:** [Enter]
- **Wording or behavior challenged:** [Copy exactly]
- **Reporter's stated evidence:** [Summarize/link]
- **Potential harm and urgency:** [Low / Medium / High / Immediate]
- **Triage owner and response:** [Name/status]

### Investigation

- **Preserved original:** [Archive/version reference]
- **Original source and approval:** [Enter]
- **Current relevant evidence:** [List]
- **Subject or specialist reviewer:** [Name/role]
- **Conflicting evidence:** [Summarize or None]
- **Issue type:** [Factual / Omission / Context / Outdated / Instruction / Style / No error]
- **Reader impact:** [Describe]
- **Affected surfaces and locales:** [List]
- **Investigation conclusion:** [Write evidence-based finding]

### Decision and action

- **Decision:** [Correct / Clarify / Update / Remove / No change / Escalate]
- **Approved replacement wording:** [Enter]
- **Public notice needed:** [Yes / No and reason]
- **Notice text:** [What was wrong, changed, date, effect]
- **Temporary action:** [None / Warning / Unpublish / Disable action]
- **Approvers:** [Editorial and qualified reviewers]
- **Implementation owner and deadline:** [Enter]
- **Reporter response:** [Sent date and summary]

### Verification and prevention

- [ ] Main asset displays the approved correction.
- [ ] Downloads, metadata, structured data, translations, and campaigns were checked.
- [ ] The visible updated date follows site policy.
- [ ] Search, cache, redirect, or syndication follow-up is assigned.
- **Live verification:** [Person, URL, date]
- **Root process cause:** [Describe]
- **Prevention action:** [Control, owner, deadline]
- **Case status:** [Open / Monitoring / Closed]
- **Recheck date:** [Enter]